Delivery

Offer – Order – Payment – Delivery – Withdrawal/Return
For detailed information please refer to our terms and conditions.

Offer
On our website you can find different price examples. These enable you to calculate an approximante price of your favored pearl thong (please refer to the example under FAQ). As soon as you have a concrete idea of how your jewelry should look like, please contact us and we will send you a non-binding offer. We are also happy to help with special requests. All given prices include 19% value added tax. There is no minimum order quantity.

Order
With your order, the offer to buy becomes binding and you automatically accept our terms and conditions. The order is based on the offer and becomes valid, as soon as we send you an order confirmation.
Of course, all relevant customer information will – in consideration of the federal data protection act – only be used for the selling process.

Payment
The production of the custom-made jewelry will be started as soon as the whole amount has been paid to us in advance/via PayPal. For this the customer recieves a confirmation with all details regarding the order as well as necessary transferal data/PayPal information. For advance payments we allow 2% cash discount! The amount is due with order confirmation.

Delivery
Usually delivery will be 3-4 weeks after the order. The jewelry is a special customization. Depending on the model and special requests, this time is needed to run through all work processes according to the high quality standards. Potential exceptions will be carried out according to prior agreement.
Usually the delivery takes 1-3 working days with DHL. For foreign countries this may vary and can last up to 1-2 weeks.
In general the seller insures the delivery.
Deliveries within Germany are FREE of charge. For parcels within the EU (except Germany), the transport cost will be given to the customer before the order confirmation. All transport cost will be paid by the customer.

Withdrawal and return
According to § 312 d Abs. 4 Nr. 1 BGB, special customizations and products, which were made or transformed to fit individual body measurements or other customer specifications, and therefore are customized on the personal needs of the customer are excluded of withdrawal/return.

If string measurements need to be adjusted, a one-time adaption is free of charge. Additional changes are with cost and will be offered separately.